PinnedKent PhillipsDe-Dollarization: Why Investors are Concerned and Escape Routes: #BRICS, #Gold, #BTC & #ETHDe-dollarization is the talk of the town for the global investors and even local (wealthy) investor friends of mine who are seriously…11 min read·Jan 22, 2024----
Kent PhillipsThere is no such thing as a “Win-Win” negotiation. Tips and Tricks for Negotiations with Chris VossChris Voss is arguably the world’s leading expert on negotiation. In his book, Never Split the Difference, he highlights counter-intuitive…5 min read·Oct 15, 2020--1--1
Kent PhillipsGrowth & Upsell Strategies — B2B SaaS Customer Growth FundamentalsA VP of Customer Success of a SaaS company in Silicon Valley recently told me that his CEO and board of directors are not OK with 30%…4 min read·Sep 23, 2019----
Kent PhillipsAccount Success Plans — B2B SaaS Customer Growth FundamentalsAccount Success Plans are the nucleus and ❤️ of every successful customer relationship. Often the customer’s success plan isn’t written…3 min read·Sep 20, 2019----
Kent PhillipsCustomer Growth in SaaS — Quarterly Business Review Blueprint & TemplateQuarterly Business Reviews or Executive Business Reviews are an essential part of the customer journey in SaaS. Too often I find myself or…5 min read·Sep 16, 2019----
